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iThemes exchange and membership question please. I have some reoccurring payments due for renewal at the end of March, I am just doing some admin on the system, quite a few of my transactions are triggering a PHP Fatal Error when I click on their Transaction number?
Users / Members / Member Name / Customer Data / Transaction number
I deactivated all other plugins on the and the issue still occurs.
I also reported this issue to my hosting company and below is there response:
“I can’t imagine the error is being replayed to clients, however it does indeed look to be a coding issue in the plugin itself. It may be worth copying the message to iThemes themselves as we would not be the best for you when it comes to fixing code, and even if we do fix the problem, if it is not fixed by iThemes it would likely just come back whenever the plugin has any changes or updates.”
Also, the Fatal Error report [1] points to a specific line of code saying it is triggering the error. Plus the error occurs when all other plugins are deactivated, again adding weight to the issue being related to the plugin.
Hoping for help
Many thanks
[1] https://www.dropbox.com/s/tfjjhoz1f354cth/fatal-error.txt?dl=0