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We are trying to implement the Give Donation Plugin to be able to receive donations on our website. However, after installing the Plugin we have been unable to actually publish it on any of our webpages. We have tried the following three methods:
1. We designed the form and tried to add it as a widget in the side-bar. We were able to add the widget and save it, which should theoretically publish it to the website; however, it still does not appear.
2. Next, we tried adding a Give shortcode to the existing home page. We can paste the code into the visual editor, but on the webpage it appears only as a line of code, not the actual form where users could make a donation.
3. Lastly, we tried what is supposedly the “easiest option,” which is to create a new page and add the shortcode to it. When we added the shortcode to its own page and looked at the preview build, we encountered the same issue as in adding the code to an existing page. The code appears on the page, but not as the actual donation form.
After looking through the FAQs and troubleshooting forums, we are still unable to diagnose the reason for the issue. If you have any solutions or suggestions for a different method we could try, we would greatly appreciate it, thank you.
Our website is http://www.mwtc.org